TradezyFX

Privacy Policy


Automated Technologies

We use automated technologies to collect technical and usage information, including:

  • Cookies: Small data files stored on your device to enhance your browsing experience. For more details, see our [Cookies Policy].
  • Web Beacons and Pixels: Used to track how you interact with our emails and website.

Third Parties

We may obtain personal information from third parties, such as:

  • Credit Reference Agencies: For identity verification and credit assessment.
  • Service Providers: For payment processing and analytics.

How We Use Your Information

We use your personal information for the following purposes:

To Provide and Manage Our Services

  • Account Setup and Maintenance: Creating and managing your trading account.
  • Transaction Processing: Facilitating deposits, withdrawals, and trading activities.
  • Customer Support: Responding to your inquiries and resolving issues.

To Improve Our Services

  • Performance Analysis: Monitoring and analyzing usage patterns to enhance our services.
  • Feature Development: Developing new features and improving existing ones based on user feedback and usage data.

For Marketing Purposes

  • Promotional Communications: Sending you newsletters, offers, and promotional materials. You can opt-out at any time.
  • Targeted Advertising: Providing you with relevant advertisements based on your interests and usage patterns.

To Comply with Legal Obligations

  • Regulatory Compliance: Conducting identity verification, anti-money laundering (AML) checks, and other regulatory requirements.
  • Legal Requests: Responding to court orders, subpoenas, and other legal processes.

For Security and Fraud Prevention

  • Risk Management: Conducting risk assessments and monitoring for fraudulent activities.
  • Security Measures: Implementing security measures to protect your data from unauthorized access and breaches.

Sharing Your Information

We may share your personal information with:

Affiliated Companies

  • Subsidiaries and Affiliates: For operational, marketing, and administrative purposes.

Service Providers

  • Third-Party Providers: For payment processing, customer support, data analysis, and other services.

Regulatory Authorities

  • Government and Regulatory Bodies: To comply with legal and regulatory obligations.

Business Partners

  • Commercial Partners: For joint marketing activities and promotions.

Other Third Parties

  • Professional Advisors: Including lawyers, auditors, and consultants.
  • Credit Reference Agencies: For identity verification and credit assessment.
  • Fraud Prevention Agencies: To detect and prevent fraudulent activities.

Security of Your Information

We take the security of your personal information seriously and implement strict security measures to protect it. These measures include:

  • Encryption: Using Transport Layer Security (TLS) encryption for data transmission.
  • Access Controls: Restricting access to personal information to authorized personnel only.
  • Firewalls and Antivirus: Protecting our systems from unauthorized access and malware.
  • Data Minimization: Limiting the collection and retention of personal data to what is necessary for our purposes.

Your Rights

You have the following rights regarding your personal information:

Access Your Information

  • Right to Access: Request a copy of the personal information we hold about you.

Correct Your Information

  • Right to Rectification: Request correction of any inaccurate or incomplete data.

Erase Your Information

  • Right to Erasure: Request deletion of your personal information under certain circumstances.

Restrict Processing

  • Right to Restriction: Request restriction of processing your personal information in certain situations.

Data Portability

  • Right to Data Portability: Request transfer of your data to another service provider.

Object to Processing

  • Right to Object: Object to the processing of your personal information for direct marketing purposes or based on legitimate interests.

To exercise any of these rights, please contact us at support@tradezyfx.com.

Cookies Policy

We use cookies to enhance your experience on our website. Cookies help us remember your preferences, understand how you interact with our site, and improve our services. You can manage your cookie preferences through your browser settings.

Types of Cookies We Use

  • Session Cookies: Temporary cookies that expire when you close your browser.
  • Persistent Cookies: Cookies that remain on your device until they expire or are deleted.
  • Third-Party Cookies: Cookies set by third-party services we use for analytics and advertising.

Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

  • Account Information: While you have an active account with us.
  • Transaction Records: As required by law for financial and regulatory compliance.
  • Marketing Data: Until you opt-out or withdraw your consent.

International Transfers

Your personal information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We ensure that appropriate safeguards are in place to protect your data when it is transferred internationally.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, through other communication channels. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@tradezyfx.com.

This Privacy Policy is effective as of 01/08/2024. Please review it periodically to stay informed about how we protect your information.